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Return Policy
All products sold at DressYourDeck.com are fully refundable within the first 90 days. If you are not satisfied or have changed your mind about your purchase contact us at info@dressyourdeck.com and we will arrange to have you ship your item(s) to us. For a full refund your item must be undamaged, in origional condtion, and not show any use or weathering. You will be responsible for any return shipping fee. Please include the following information in the e-mail: Your Name Order number Phone number The name of the item being returned Number of boxes returning Back Order Policy We strive not to have any backorders, but in the rare case, we will ship your item to you as soon as it becomes available. Shipping Policy We offer FREE shipping within the Continental United States and will gladly ship to any country. Shipping costs will vary country to country. Contact us at info@dressyourdeck.com and we will calculate the shipping fees for you. Most orders are shipped via UPS and generally take 3 to 7 business days for U.S. Delivery. Alaska, Hawaii and international orders will take longer. Rush ordering is available and you will need to arrange for expidited shipping and will be responsible for all rush charges. Our products cannot be shipped to a PO Box, APO (Army Post Office), or FPO (Fleet Post Office) we require a physical street address for any purchase. Damaged Goods Policy When your delivery arrives, open all packages and inspect for damage. If your package arrives damaged, do not accept delivery from the shipper and note that the shipment was damaged on the shipping documents. Contact info@dressyourdeck.com and we will arrange to have new product shipped to you. If you accept delivery and do not note the damages, or did not open the boxes at the time of delivery, you must notify us within 3 days of recipt of the damaged goods. We request that you take photos of the damage so that we can propmtly get a replacement to you. Please include the following information in the e-mail: Your Name Order number Phone number The name of the item being returned Number of boxes returning |
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